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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norm Pullen

November 13, 2024

5  out of  5
rating by Norm Pullen
"Great Customer Service!!! Communication is always delightful!!"
We responded:
"Thank you so much for sharing your experience with the rest of the community! We appreciate your business "
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Otavius Snow

September 26, 2024

5  out of  5
rating by Otavius Snow
"Thank you so much Kori Tello was very helpful and polite she answered all my questions that I had she got me set up very fast I am very thankful for her service thank you Kori Tello and State Farm"
We responded:
"We appreciate your feedback. Thank you so much for choosing Classere Augustin State Farm for your insurance needs"
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Patricia Canada

August 29, 2024

5  out of  5
rating by Patricia Canada
"Kori was super kind and very helpful. I had an urgent matter that I needed help with. Kori listened to my grievance without any interruptions and jumped right into action. She kept the lines of communication open until she was able to get the situation taken care of. She called back to make sure everything was resolved and if I needed anything else. Some of the best customer service I've seen in a long time. Thank you Kori"
We responded:
"Wow! This is so kind of you, Ms. Patricia. I am glad that Kori went above and beyond to get you situated "
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Bree Cody

July 24, 2024

5  out of  5
rating by Bree Cody
"Great customer service Kori was so so nice and great at her job and the process was very quick"
We responded:
"Thank you Bree for sharing your experience with others. We appreciate your feedback "
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Daughterof TheLivingAlahiym

July 9, 2024

5  out of  5
rating by Daughterof TheLivingAlahiym
"I absolutely love Mr. Augustin's team! Every time I need to speak with any of them, they're always pleasant and professional! Not to mention Mr. Augustin himself who's been nothing but amazing to me and personable himself! Recently, I've been working with Kori and she's been phenomenal! Her patience and efficiency has been awesome! She knows her stuff and was able to answer every question I had as it pertained to cancelling and starting our Home Owners Insurance with State Farm - saving us money! I truly appreciate how quickly she was able to work with me both by phone and email and we got to know each other better! Just unmatched really! Highly recommended!"
We responded:
"We truly appreciate your kind words. I am pleased to learn your interaction with Kori was amazing. Thank you so much for trusting us with your homeowners insurance needs"
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Gabriel Escoto

June 11, 2024

5  out of  5
rating by Gabriel Escoto
"La gente muy amable y tentó y me atendieron rápido"
We responded:
"Thank you so much for your kind words. We cherish the opportunity to help"
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Kathleen Bryant

May 21, 2024

5  out of  5
rating by Kathleen Bryant
"Thank you, Kori, for doing such a wonderful job with this cranky old lady! Kori handled my insurance request professionally, competently and was a joy to work with! Looking forward to a great business relationship. Kori is a jewel!"
We responded:
"Thank you so much for the feedback! Kori has always been patient working with customers to meet their insurance needs. I am glad you enjoyed the time interacting with her."
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Kevin Hernandez

May 16, 2024

5  out of  5
rating by Kevin Hernandez
"Perfect customer service"
We responded:
"Thank you Kevin for reviewing us. Let us know what to do to make your experience even better. Thanks"
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Bryan Medina

April 9, 2024

5  out of  5
rating by Bryan Medina
"Kori was very friendly and helpful with helping me bundle up a great price for my auto insurance. Walked in with a smile and I’m walking out with the biggest smile thanks to her on helping me find the best quote I’ve ever had on insurances. Best thing that has happened this year so far!"
We responded:
"This is wonderful! Thank you Bryan for your kind words towards Kori about your experience getting auto insurance . I am not surprised because that is so natural in her."
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Jocelyn Johnson

February 22, 2024

5  out of  5
rating by Jocelyn Johnson
"Kori is friendly and professional. Made the process so easy and took time to answer all my questions!"
We responded:
"Thank you Jocelyn for visiting with us today. I am glad you’re satisfied with Kori’s service."
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Gressia Ruiz Yañez

February 8, 2024

4  out of  5
rating by Gressia Ruiz Yañez
"Atienden bien a los hispanos pero asegurate 100%de tu tarifa. No importa tu estatus Por supuesto es mejor precio que las de mckinney al menos en lo personal"
We responded:
"Thank you Gressia! We appreciate the opportunity to help your insurance needs. "
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sirjm29

February 2, 2024

5  out of  5
rating by sirjm29
"Kori was very resourceful and straightforward as she guided me through all my options for home and auto. I asked her for adjustments on my quote severally and each time she was patient with me, and didn't push me to buy anything I didn't want as some agents do, but instead educated me and left me to make my own informed decisions. She was very understanding and willing to customize my quote severally until I got what I needed. In my opinion, she represented her agency very well. Thank you, Kori."
We responded:
"Thank you for sharing your experience buying auto and home insurance through us. Kori is very professional and thorough ensuring a wonderful experience."
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Hayes Crawford

January 29, 2024

5  out of  5
rating by Hayes Crawford
"Kori was amazing and catered to my every need… even for my unique circumstances. Overall great experience"
We responded:
"Thank you Hayes for taking time to share your experience with my office. Glad to learn she was able to meet your needs"
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Mustafizur Rahman

January 5, 2024

5  out of  5
rating by Mustafizur Rahman
"Kori is the best person for statement insurance. I went over there. She was very friendly and nice work."
We responded:
"Thank you Rahman for the feedback We appreciate your business and support "
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Kia Thompson

December 15, 2023

5  out of  5
rating by Kia Thompson
"Kori L Tello was very helpful and educational. She did a great job with my car and life insurance. She was very sympathetic and understanding, which made this stressful endeavor easier"
We responded:
"Thank You for coming to us for your auto and life insurance needs. I am glad Kori was able to help as always. We appreciate your business and support "
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Ogechi Onyenze

November 7, 2023

5  out of  5
rating by Ogechi Onyenze
"Kori attended to me and she was very helpful and patient as I sorted through slight issues with my vehicle information"
We responded:
"It’s great to know we were able to help! Thank you for trusting us with your insurance needs"
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hayden earle

October 16, 2023

5  out of  5
rating by hayden earle
"I had the pleasure of being Augustine’s client since 2018 and cannot speak enough of his professionalism along with State Farm’s commitment to its clients. Although no longer with state farm, if you are looking for a dependable, honest, and straightforward agent look no further than this agency. You will not be disappointed."
We responded:
"Thank you for your kind words! We’re looking forward to serving you again in the near future. Thank you for your support and your trust"
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Dustin Clark

October 10, 2023

5  out of  5
rating by Dustin Clark
"Thank you Kori Tello from State Farm. You made the whole process of switching car insurance super simple and easy."
We responded:
"Thank you for taking time to share your experience buying car insurance through Classere Augustin State Farm We are here to help!"
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Miguel Torres

October 2, 2023

5  out of  5
rating by Miguel Torres
"Kori did a great job and was very helpful. Highly recommend!"
We responded:
"Thank you for your positive feedback. I am glad you enjoyed the experience. We appreciate your business and support "
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Oso Maloso

August 30, 2023

5  out of  5
rating by Oso Maloso
"Kori Tello made what would have been a huge chore for me a pleasant experience. Kori was kind, professional, knowledgeable, and very patient with all my questions. Treated me like a valued customer even before I signed up with State Farm. Mr. Augustin is lucky to have her on his team. Call Kori if you need insurance."
We responded:
"Thank you so much for the feedback I am glad Kori has done a great job as usual. She is a wonderful associate."
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king George

July 2, 2023

5  out of  5
rating by king George
"He cares about his customers and he’s brutally honest."
We responded:
"Thank you for taking time to review us. We appreciate your business "
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Lexi Walker

March 24, 2023

5  out of  5
rating by Lexi Walker
"Kori was so kind and is so helpful, she goes above and beyond to make sure you’re comfortable, she gets everything done quickly. I highly recommend using her for you’re agent."
We responded:
"Thank you for reviewing us. We appreciate the opportunity to help with your insurance needs"
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Monica Moncier

December 14, 2022

5  out of  5
rating by Monica Moncier
"I was struggling to find a car insurance policy that worked for my family. Kori made this process easy. She was so sweet and welcoming and made my life easy. Thank you Kori and State Farm."
We responded:
"Thank you Monica for taking time to share your experience with Kori. I am glad to know she was able to help with car insurance"
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Kelsi G

December 10, 2022

5  out of  5
rating by Kelsi G
"Kori was fabulous. She gave me a quote quickly when I called. She also answered my question promptly. I would commend Statefarm to anyone I know. Great customer."
We responded:
"I am glad you were pleased with Kori’s service. Thank you so much for the opportunity to help!"
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Sam H

December 7, 2022

5  out of  5
rating by Sam H
"The interaction was personable and efficient. Got both cars and homeowners switched over and they were able to communicate through text so I could complete the needed tasks while at work."
We responded:
"Thank you Sam for the opportunity to serve your needs on auto and homeowners insurance. We appreciate your business and support"